We want you to be happy with every purchase made! We take extreme effort to inspect each item before it has been sent to you. If you find any issue with your item, please notify us within 3 business days of receipt.
Merchandise can be exchanged or returned for STORE CREDIT ONLY within 14 days of the receipt of purchase. All merchandise must be in original condition and be unaltered, unwashed, unworn and free of stains, odors, and pet hair. All tags must be attached and receipt is required.
Shoe Returns: Shoes must be returned in the original box they were shipped in. Shoes must be clean and unworn. Do not use the shoe box as the shipping box. Place the shoe box inside of a mailing envelope or other box or packaging.
All Sales are FINAL on SALE ITEMS and ACCESSORIES (including Jewelry, Hair Accessories, Hats, Handbags, Bodysuits, Swimsuits, and Bralettes). Gift Certificates are NOT redeemable for cash.
Customer is responsible for any and all return shipping costs to Pretty Arrows. Original shipping costs will not be refunded or issued as store credit.
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